Capgemini walk-in Recruitment for 2017 2018 Freshers: Capgemini is conducting walk-in for freshers in Chennai for the position of Service Desk Analyst. It is a very good opportunity for all the graduates and postgraduates who are looking for a good job. Candidates must utilize the opportunity and apply online for the below position.
Vacancy Details :
|Job Role||Service Desk Analyst|
|Eligibility||Any Degree Freshers|
|Experience||0 – 1 yrs (Freshers)|
Capgemini is a French-based multinational business consulting company headquartered in Paris, France. Capgemini was founded in 1967 as a data processing and enterprise management company. Capgemini provides IT consulting, Technology and Outsourcing services. It is operating in more than 40 countries and it has 1,90,000 employees across the world. Capgemini is a global leader in consulting, technology and outsourcing services. Capgemini creates and delivers business, technology, and digital solutions that fit end users needs and enabling them to achieve innovation and competitiveness. Paul Hermelin the Chairman and CEO of the Capgemini Group.
- Provide L1(Level 1) support by picking the phone calls & support for logging, tracking, Resolution, and reporting of help desk incidents and service requests
- The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
- Should also provide accelerated response to the executive users within the customer organization
- Candidate must be graduate
- Should be comfortable for taking inbound/outbound calls.
- Candidate should have Strong communication & analytical skills
- ITIL V3 certification is an added advantage
- Knowledge in BMC remedy will be an added advantage
- Candidate should be ready to work in 24*7 shift environment
The following are the mandatory skills for attending the Capgemini interview.
- The candidate has to help users to resolve incident created by users.
- Should be able to create a request, report an incident and review status of the submitted requests.
All the eligible candidates have to attend the interview at the below venue.
Capgemini Technology Services India Limited
Capgemini knowledge Park(SEZ)
IT3/IT4, Airoli Knowledge Park,
Thane Belapur Rd, Airoli,
Navi Mumbai -400708.